Support

Help yourself first

• Set up Car Voice: the setup prompt for your Hermes, and every step by hand.
• Troubleshooting: what the installer, the bridge and the app report, and what to do.
• Help in the app: open Car Voice and tap Help (on the home screen or in Settings).

Email us

Email support@carvoice.app with your question. The easiest way is Contact support in the app (Settings › Help and about, or Help): it fills in the app version, the Android version, the phone model and, when known, the bridge version.

What helps us help you:

• what you did and what Car Voice said, word for word;
• the bridge version (Contact support fills it in after a connection check; on the bridge machine, the first line of the installed installer's --dry-run shows it) and what curl -s http://127.0.0.1:8787/readyz says;
• whether the bridge runs on Linux, macOS or Windows;
• for bridge problems, the last lines of its log (journalctl -u hermes-car-voice-bridge on Linux, logs/bridge.log in the bridge's folder on macOS and Windows; see Troubleshooting). They contain no tokens, audio or text of your questions.

Never send us your access token, your Hermes API key or other keys. We never ask for them.

Privacy requests

Questions about your data, or a request to see or delete it: privacy@carvoice.app. See the privacy policy.

Company details

Hermes Agent itself

Car Voice is an independent app. For Hermes Agent itself, see the Hermes documentation.